What Arizona homeowners, landlords and business owners say about working with us.
You cannot inspect plumbing work the way you can inspect a paint job. Most of it ends up behind a wall, under a slab or in the ground. What other customers experienced is one of the few pieces of real evidence available to you.
Did a person answer? Did we arrive inside the window we gave you? Did we explain what failed in language that made sense? Did the invoice match the quote? Those are the four things we try to get right every time.
Booked in the morning, done by early afternoon. He explained what had failed and why, which I appreciated because I had no idea. Cleaned up properly too, which is rarer than it should be.
Had them out for backed-up drain and ended up asking about a couple of other things while they were here. Got honest answers, including 'that one can wait a year'. That is why I will call them again.
Fast, polite and they did not try to upsell me on anything. The invoice matched the quote to the dollar. In Phoenix that is worth a lot.
Our backed-up drain had been getting worse for weeks and two other companies just wanted to sell us a whole new system. These guys ran a camera, showed me the footage on a tablet, and it turned out to be one section. Saved us thousands.
They took the time to actually find the source instead of opening up half my wall guessing. Whole thing was a much smaller repair than I had braced myself for.
Had them out for backed-up drain and ended up asking about a couple of other things while they were here. Got honest answers, including 'that one can wait a year'. That is why I will call them again.
Second time using them. First was an emergency, this time it was planned work. Same experience both times: quote up front, no creeping extras, and they turned up when they said.
Booked in the morning, done by early afternoon. He explained what had failed and why, which I appreciated because I had no idea. Cleaned up properly too, which is rarer than it should be.
The quote was the price. That sounds like a low bar but it is not, based on my last few experiences with contractors here in Mesa.
Called at 1am with water coming through the ceiling. Someone picked up straight away, gave me a window, and the truck showed up inside it. Found the split, fixed it, showed me the piece of pipe. Price was what they said on the phone.
Our backed-up drain had been getting worse for weeks and two other companies just wanted to sell us a whole new system. These guys ran a camera, showed me the footage on a tablet, and it turned out to be one section. Saved us thousands.
I manage several rentals in Chandler and I now just use one number for all of them. They deal with the tenants directly, send me the photos and the invoice, and I do not have to chase anybody.
Had them out for backed-up drain and ended up asking about a couple of other things while they were here. Got honest answers, including 'that one can wait a year'. That is why I will call them again.
Called at midnight with water coming through the ceiling. Someone picked up straight away, gave me a window, and the truck showed up inside it. Found the split, fixed it, showed me the piece of pipe. Price was what they said on the phone.
Honest is the word. He could easily have told me I needed a replacement and I would have believed him. Instead it was a part, it cost a fraction, and he told me roughly how long the unit has left so I can budget.
Honest is the word. He could easily have told me I needed a replacement and I would have believed him. Instead it was a part, it cost a fraction, and he told me roughly how long the unit has left so I can budget.
Had them out for backed-up drain and ended up asking about a couple of other things while they were here. Got honest answers, including 'that one can wait a year'. That is why I will call them again.
Booked in the morning, done by early afternoon. He explained what had failed and why, which I appreciated because I had no idea. Cleaned up properly too, which is rarer than it should be.
24 hours a day, every day of the year.